Care & Use

Portmeirion & Spode Tableware – Porcelain and Earthenware

Designed for modern day living, Portmeirion’s tableware is “oven-to-table”, microwave, and dishwasher safe.  Some items can even go from freezer to oven (providing the dish is at least half full with food or liquid).  To get the most from your tableware, please review the following Tips.


    • Most tableware items – such as dinner plates, mugs, serving bowls or platters, etc. – can be placed in a warm oven (225° F or lower), but should not be used for cooking.
    • Cookware items – such as lasagne dishes, roasters, ramekins, casseroles, etc. – are designed to perform at temperatures normally used for cooking up to 425° F.
    • Do not use items that include non-ceramic materials, such as salt and pepper shakers, in the oven or microwave.
    • Do not place items on a direct source of heat, e.g., halogen burner, electric coil, or gas burner.
    • Allow ware to cool naturally for a short period of time before placing it in water to wash or on a cold or wet surface such as tile, stone or metal.  Do not cool items by placing them in cool water.
    • For microwave use, follow your manufacturer’s manual for guidelines.  Do not use your microwave to warm plates.  When microwave cooking foods that exude fluids such as fish, bacon, etc., be sure to place a paper towel under the foods to absorb the hot fluids to dissipate the thermal shock of super-heated fluids.  Remember that ceramics will pick up some of the heat created in the microwave, so use care in holding handles or picking up plates.

Please note that gold accented collections, including Spode Christmas Tree Gold, Sara Miller London Chelsea, Celestial and Piccadilly collections are not microwave safe.


Cleaning Your Tableware:

All Portmeirion earthenware and porcelain tableware is easy to clean, either using a dishwasher or by hand using conventional detergents.

If you use a dishwasher, follow the manufacturer’s instructions.  We recommend liquid detergents over powder and recommend against using detergents with “lemon” or other citrus scents/additives as they can have a long-term detrimental effect on ceramic glazes and cause colors to fade.  Abrasive heavy duty detergents, scouring powders, or steel wool pads should never be used.

Occasionally, dark streaks may be found on your tableware from contact with silverware or kitchen utensils.  Apply a small amount of a gentle, non-abrasive cleaner such as Zud or Barkeeper’s Friend on a soft, wet cloth or sponge.

Please note that Evesham Gold products, because of the gold banding, are not dishwasher safe.


Portmeirion Cutlery

Portmeirion’s cutlery items such as cake slicers, teaspoons, or pastry forks are made from stainless steel and have beautiful porcelain handles.  We recommend that these are hand washed in mild soapy water and dried with a soft cloth.


Pimpernel Textiles

Our textiles are made from high-quality materials and are designed for everyday use.  As with all textiles, wear and tear will occur.  Please read the care tags on individual items for recommended methods and if you use washers and dryers, please follow the manufacturers’ instructions.


Pimpernel Placemats & Coasters

Using the highest quality materials, Pimpernel placemats and coasters provide a durable surface to protect surfaces from heat, scratches, and staining.  All placemats and coasters in the collection are made using an unrivalled layering system with a cork base, hardwood middle, fantastic design, and protective, hard-wearing surface.

Designed for everyday living, placemats and coasters are resistant to normal household stains and withstand temperatures up to the boiling point of water.  They are not suitable for use as chopping boards.

We recommend that you clean placemats and coasters with a damp sponge and dry with a soft cloth.  DO NOT immerse in water or put in a dishwasher.


Portmeirion & Spode Crystal & Glass

Our glassware is of the best quality.  We recommend that you wash by hand to keep the glass at its best.  If you choose to use a dishwasher, please note that this may cause the glass to “bloom”, develop a haze, or the design may lose brilliance.


Pimpernel Trays

The Pimpernel trays are heat resistant with a wipe clean surface and are dishwasher safe. Do not use abrasive cleaners. Do not place hot objects on the melamine as it may blister or warp. Do not use melamine products as cutting boards.


Wax Lyrical Candles

Wax Lyrical candles have undergone an exhaustive testing programme in order to ensure that they meet the highest quality and safety standards. As with all candles, there are guidelines that need to be followed to ensure your safety.

  1. Always read the safety/burning information that accompanies the candle before lighting. Keep this information for future use.
  2. Remove all outer packaging before lighting.
  3. Do not place candles in direct sunlight or on/near a direct heat source such as a fire or radiator as this can affect the way the candle burns. Remember that electrical items like television sets also get hot and therefore should be treated as a source of heat.
  4. Candles should always be placed 10cm apart from each other.
  5. Keep the candle away from flammable materials like curtains, bedding, clothing and hair, and allow adequate space above the candle for the heat from the flame.
  6. Candles shouldn’t be burned in a draught as this can cause them to burn unevenly.
  7. Place candles on a flat and stable surface so that they cannot fall or be knocked over.
  8. Before lighting ensure the wick is trimmed to 0.5cm. If the flame becomes too large extinguish it, allow it to cool and the wax to harden, and trim the wick.
  9. Never leave a burning candle unattended or fall asleep.
  10. Keep out of the reach of children and pets.
  11. Do not touch or move the candle when it is alight or hot.
  12. When extinguishing a candle be aware of the flame and the hot wax. Using a candle snuffer is preferable.
  13. Do not allow foreign objects such as spent matches to fall into the candle.
  14. For tealight holders, never touch the tealight or holder when the candle is lit and wait for the holder to cool before moving.


Nachtmann Crystal

Caring for your crystal

  • Our glasses have been independently certified by Miele as dishwasher safe, which means that, when stacked correctly, they can withstand up to 1500 washes in a machine.
  • Stack your glasses well spaced out, so they are not touching one another or anything else.
  • If available, use stemware rack in your dishwasher as it provides support and stops your glassware from moving around.
  • To avoid stains or cloudiness: use soft water (low mineral content)
  • To avoid scratches: Avoid glass contact with other glass or metal
  • To remove superficial stains: soak your glasses in white vinegar

If washing by hand

  • Wash the glass under warm water (use detergent and rinse the glass carefully)
  • Glass polishing: Use two polishing cloths, never hold the glass by the base to polish the bowl
  • Stem snap: Occurs through mishandling = torque or bend pressure at the stem
  • Storage: Avoid glass storage in kitchen cabinets which have strong aromas that translates into glass

Microfiber Polishing Cloth

  • Wash at boiling temperature (to kill bacteria) with odorless soap
  • Should be machine washed at min. 170° F/75° C
  • Never use fabric softener when rinsing your microfiber polishing cloth (avoids grease film on surface)


Spiegelau Glass Crystal

Spiegelau stemware is being used in many famous restaurants and hotels and occasionally international wine tastings. In order to guarantee maximum pleasure when tasting wine, it is important to consider the following professional hints, which we hope you will fi nd of interest.

What do we mean by "functional" glasses?

Spiegelau wine glasses are specially designed in collaboration with some of the world´s most respected sommeliers as well as owners of some of the world´s finest restaurants. In all aspects – shape, height, diameter of the bowl, etc. – Spiegelau glasses are crafted to deliver wine at its best for the greatest possible enjoyment. Each glass´s shape and size has been created with extreme attention to detail to fully enhance the character and bouquet of the wine.

Beverage and Glass Usage

1. Filling the glass

Fill the glass only to the widest diameter of its bowl. This will ensure maximum development of the wine´s bouquet, and also provide the most elegant table setting.

2. Holding the glass

The appropriately filled glass should always be held by the stem rather than the bowl, as heat from the hand could raise the wine‘s temperature above its optimum and negatively infl uence the bouquet of the wine.

3. Swirling the glass

Carefully swirling the glass allows oxygen into the wine by increasing its surface area and helps release the wine´s rich, mature aroma.

4. Why and how to decant wines

To decant wine means to transfer it from its bottle to a decanter or carafe before drinking. During storage or aging, wine can develop a solid deposit or sediment at the bottom of the bottle. Decanting is an easy means of separating the sediment from the wine. Decanting also helps the wine breathe, as the greater surface diameter of the decanter lets more oxygen reach the wine than the bottle‘s does. Red wines should be decanted well before serving and allowed to rest at room temperature for up to one hour to allow the wine to fully develop its bouquet.

5. Wine temperature

Before decanting and/or serving wine, please store it at appropriate temperature (red wines at 59-63 degrees F, 15°-17° C, white wines at 50-54 degrees F, 10°-12° C). The proper serving temperature enhances the quality of the wine by allowing it to fully develop its characteristic aromas and flavors.

6. Washing the glass

Glasses should always be washed carefully, preferably by hand. Because of our Platinum Glass all Spiegelau glasses are 100% dishwasher safe, but they are best cared for by avoiding harsh detergents and choosing a cool, short dishwashing cycle. To avoid detergent residue, rinse glasses thoroughly in clean water. When drying the bowl of the glass, avoid holding the glass by its stem or base as this can, in extreme cases, cause the stem to break at its narrowest point.